1.1 We require full upfront payment to start the work on your order.
1.2 All orders & payments are final and non-refundable unless we are unable to process your order.
1.3 The refund request is valid before receiving/confirming the first mockup.
1.4 Any disputes or chargebacks placed will be processed through the respective payment processors. Any "In progress" project will be put to "On hold" until the dispute is resolved.
1.5 Any Refund request is valid only within a period of 60 Days (From the date of transaction initiated). Refund payments for unprocessed services requested after 60 days, will be added to your client portal's account balance which can be used to purchase any services in future.